Privacy Policy

The controller responsible for personal data processed on this website is:

Freightable GmbH
Barmbeker Str. 75
22303 Hamburg, Germany

Managing Director: Andrea Cianfarani
Email: admin@freightable.ai

Freightable GmbH is not legally required to appoint a Data Protection Officer under Art. 37 GDPR and § 38 BDSG. For all data protection inquiries, please contact us directly at admin@freightable.ai.

3.1 Demo request form

When you submit a demo request, we collect: full name, company name, work email address, phone number (optional), company size, and any information you provide in the free-text field.

Purpose: To respond to your demo request and schedule a demonstration of our platform.

Legal basis: Art. 6(1)(b) GDPR — processing is necessary for the performance of pre-contractual measures at your request.

Retention: 24 months from submission, or until you request deletion. If a customer relationship develops, data is retained for the duration of the contract plus the applicable statutory limitation period (§§ 195 ff. BGB — generally 3 years).

3.2 Email contact

If you contact us by email (admin@freightable.ai), we process the personal data contained in your message — typically name and email address — and any additional information you choose to share.

Purpose: To respond to your inquiry.

Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in responding to inbound communications. Where your message concerns a pre- or post-contractual matter, Art. 6(1)(b) GDPR applies.

Retention: 3 years from the date of the last exchange, unless a longer statutory retention period applies.

3.3 Server logs and technical data

When you visit our website, our hosting infrastructure automatically logs technical information including your IP address (truncated), browser type, operating system, referring URL, pages visited, and timestamps.

Purpose: To ensure the security and correct functioning of the website and to detect and prevent abuse.

Legal basis: Art. 6(1)(f) GDPR — our legitimate interest in operating a secure and functional website.

Retention: Maximum 7 days, then deleted automatically.

4.1 Hosting

This website is hosted by Vercel Inc., 340 Pine Street, Suite 701, San Francisco, CA 94104, USA. Vercel operates data centres in Europe; our deployment is configured to process data within the EU/EEA. Freightable and Vercel have entered into a Data Processing Agreement (DPA) including EU Standard Contractual Clauses (SCCs, Commission Implementing Decision (EU) 2021/914) to ensure adequate protection for any transfers to the United States.

4.2 Internal team

Demo inquiry data is shared only with members of the Freightable team directly responsible for handling the inquiry. We do not sell, rent, or otherwise transfer your personal data to third parties for their own marketing purposes.

4.3 No analytics tools

This website does not use analytics tools (such as Google Analytics or similar). No tracking of visitor behaviour is performed beyond the server logs described in Section 3.3.

This website uses only technically necessary cookies — cookies that are essential for the proper functioning of the website (e.g., session management, security). They do not track you across websites and are placed without your prior consent pursuant to § 25(2) TTDSG.

We do not use advertising cookies, tracking cookies, or any cookies that require your consent under § 25(1) TTDSG. No cookie consent banner is shown because none is legally required.

Under the GDPR you have the following rights with respect to your personal data:

• Right of access (Art. 15 GDPR): You have the right to obtain confirmation as to whether personal data concerning you is being processed, and to receive a copy of that data.
• Right to rectification (Art. 16 GDPR): You have the right to have inaccurate personal data rectified and incomplete data completed.
• Right to erasure (Art. 17 GDPR): You have the right to have your personal data erased where one of the conditions in Art. 17(1) applies and no exception under Art. 17(3) applies.
• Right to restriction of processing (Art. 18 GDPR): You have the right to restrict the processing of your personal data in the circumstances set out in Art. 18(1).
• Right to data portability (Art. 20 GDPR): Where processing is based on consent or on a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object (Art. 21 GDPR): Where processing is based on Art. 6(1)(f) (legitimate interests), you have the right to object to that processing on grounds relating to your particular situation.
• Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal. Note: this website does not currently process data on the basis of consent.

To exercise any of these rights, please contact us at admin@freightable.ai.

If you believe that the processing of your personal data infringes the GDPR, you have the right to lodge a complaint with the competent supervisory authority. The supervisory authority for Freightable GmbH is:

Hamburgische Beauftragte für Datenschutz und Informationsfreiheit (HmbBfDI)
Ludwig-Erhard-Str. 22, 20459 Hamburg
Email: mailbox@datenschutz.hamburg.de
Website: datenschutz.hamburg.de

You may also lodge a complaint with the supervisory authority of your country of habitual residence or place of work.

We do not engage in automated decision-making, including profiling, that produces legal effects or similarly significant effects concerning any individual (Art. 22 GDPR).

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically.